Customer Experience Representative
2 days ago
Welcome to Repco: As one of the most recognized brands in Australia and New Zealand, we pride ourselves on quality, expertise, and knowledge. Our team members are valued and appreciated, and we offer careers and experiences that are supportive, rewarding, and inclusive.
The Role: As a Retail Assistant, your key responsibility will be to ensure every customer has a great experience in-store. This starts from the moment they walk in the door, providing guidance around our products, and processing sales at the till.
Duties and Responsibilities:
- Deliver genuine service and create lasting impressions with our customers
- Develop superb selling skills to contribute to the sales performance of the store
- Collaborate as a team player to drive store success
- Maintain exceptional presentation and merchandising standards of the showroom
- Process stock and ensure shelves are adequately stocked
What We Look For: We're seeking a motivated individual with a passion for customer service, preferably with previous retail or customer-facing experience. Strong communication skills, an excellent phone manner, and a 'can-do' attitude are essential. Full training will be provided on our products, but an interest in automotive is a definite plus
Our Benefits:
- A safe and inclusive work environment
- Competitive team member pricing across all GPC AP businesses
- Access to GPC's employee platform, MOVE, offering exclusive discounts and more
- Work-life balance
- Ongoing training and development opportunities
- Employee recognition programs
- Employee Assistance Program for you and your family
- Paid volunteer leave
- Parental leave top-up allowance
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