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Restaurant Service Director

3 weeks ago

Wellington, Wellington, New Zealand Blueblood Steakhouse Full time

We are committed to creating a highly systematic and deliberately paced fine dining service experience at BlueBlood Steakhouse at Casa Loma. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our restaurant. If you have a passion for delivering exceptional customer service and a proven track record of success in a similar role, we encourage you to apply.
Key Responsibilities:

  • Coordinate daily restaurant operations to ensure seamless guest experiences
  • Develop and implement strategies to maximize customer satisfaction
  • Manage cash floats and server and bartender inventory
  • Train new and current employees on proper customer service practices

Required Skills and Qualifications:
  • 2+ years of restaurant managerial experience
  • Sommelier & Wine education is an asset
  • Strong leadership and communication skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Must be able to work legally in Canada