Customer Service Ambassador

2 weeks ago

Wellington, Wellington, New Zealand The Warehouse Group Careers Full time

Company Overview

Noel Leeming is part of The Warehouse Group, New Zealand's leading electronics and appliance retailer. With stores across the country, you'll be an integral part of a dynamic team that offers end-to-end service to customers.

Our stores feature a wide range of products, and our experts provide support from initial queries to delivering and installing purchases. We strive to ensure customers find the perfect product for their needs.

Job Description:

We're seeking a skilled Customer Service Representative who can tackle complex problems and thrive in challenging situations. Key responsibilities include:

  • * Assisting customers at the counter with payments and credit applications.* Helping with service repairs and sales inquiries.* Proactively addressing and resolving customer concerns.* Supporting administrative tasks.

You'll play a vital role in our team, ensuring exceptional customer experiences and meeting expectations.

Required Skills and Qualifications:

This role suits individuals with strong interpersonal skills, able to remain calm under pressure. You'll need a friendly phone manner, excellent written and verbal communication skills, and the ability to quickly learn computer systems. A genuine interest in technology and teamwork are essential.

Benefits:

Noel Leeming offers an array of benefits, including a Team Card discount card, Here for Good Leave for community volunteering, Birthday Leave, counseling services through Benestar, and opportunities for career progression within The Warehouse Group.

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