Online Sales Fulfilment Specialist

6 days ago


Auckland, Auckland, New Zealand CGR Services Full time
About CGR Services

CGR Services is a leading provider of ecommerce solutions. Our mission is to deliver exceptional customer experiences through efficient order fulfillment.

Job Description:

This is a unique opportunity to join our team as an Ecommerce Fulfilment Officer. You will be responsible for managing sales orders, handling customer inquiries, and ensuring timely delivery of products.

Responsibilities:
  • Order fulfilment for all channels, including online B2B & B2C, auto-processing for corporate rewards and incentive programs, and manual corporate orders.
  • Oversee client order management process and ensure orders are delivered within agreed timeframe.
  • In charge of Click and Collect orders and send email confirmation to customer when order is ready for collection.

Skills and Qualifications:

  • Prior experience with online order processing, online payment processing, or related fields.
  • Exposure to prepaid gift card business operations and online sales traffic.
  • Able to detect fraudulent payments and analyse sales data.

Benefits:

  • Competitive remuneration package
  • Staff purchase discounts
  • Onsite parking provided
  • Great company culture

How to Apply:



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