Store Operations Leader

4 days ago


Wellington, Wellington, New Zealand Foot Locker, Inc. Full time

Overview


We are seeking a dedicated and motivated Assistant Manager to lead our store operations. As a key member of our leadership team, you will be responsible for driving sales growth, maximizing profit goals, and delivering exceptional customer experiences.



Responsibilities:



  • Coaching and Motivating Your Team: Develop and implement strategies to drive sales and improve customer satisfaction.
  • Ensuring High Levels of Customer Satisfaction: Maintain in-depth knowledge of all products offered and provide excellent sales service.
  • Sales, Customer Experience, Merchandising, Visual, and Operational Expectations: Deliver high-quality results in all areas and meet or exceed sales targets.
  • Act as a Partner Between Customers, Sales Associates, and Store Leadership: Foster strong relationships with customers, employees, and management.
  • Able to Learn and Share Expertise of Products and Trends to Fit Customer Needs: Stay up-to-date on the latest products and trends and share that knowledge with customers.
  • Maintains an Awareness of All Product Knowledge, and Current or Upcoming Product/Trends: Demonstrate expertise in all product areas and stay informed about new products and trends.
  • Contributes to a Positive and Inclusive Work Environment: Promote a positive and inclusive work culture.


Qualifications:



  • Demonstrated Leadership Ability: At least 1 year of experience in a customer-facing sales setting, with a proven track record of leadership success.
  • Confident and Comfortable Engaging Customers: Excellent communication skills and the ability to engage customers effectively.
  • Motivated to Achieve Great Results: A strong desire to succeed and deliver outstanding results.
  • Resourceful and Versatile: Ability to respond to changing demands and opportunities in a rapidly changing retail environment.
  • Initiates Completion of Tasks or Activities Without Necessary Supervision: Strong initiative and self-motivation.
  • Strong Cognitive and Mathematical Skills: Excellent problem analysis, decision making, and financial analysis skills.
  • High Level of Ethics, Values, Integrity, and Trust: Demonstrates high integrity and ethics in all interactions.
  • Flexible Availability: Willingness to work flexible hours, including nights, weekends, and holidays.


Benefits:



  • Rate of Pay: $18.50 / hour
  • Bonus Incentives
  • Weekly Pay
  • Paid Time Off
  • 30-50% Employee Discount
  • Life, Medical and Dental Coverage
  • Development and Advancement Opportunities


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