Onboarding Process Specialist

1 week ago


Christchurch, Canterbury, New Zealand Asb Bank Full time

ASB Bank is committed to providing a world-class onboarding experience for our customers. As an Onboarding Specialist, you'll be responsible for leading the onboarding process for our complex, enterprise customers. You'll work closely with internal and external stakeholders to deliver exceptional customer service while adhering to regulatory requirements and internal policies.
Your Key Responsibilities Will Include:
* Collaborating with cross-functional teams to ensure a seamless onboarding experience
* Verifying customer data and supporting the opening of new enterprise accounts
* Providing exceptional customer service and communicating clearly with customers
* Managing customer information confidentially, in line with privacy legislation and internal policies
* Staying up-to-date with industry developments and regulatory requirements
Requirements:
* Relevant experience in a banking environment or similar role
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
What We Offer:
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
How to Apply:
Please visit our careers site online to submit your application.



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