Head of Service Delivery
6 days ago
We are currently seeking to fill a new and exciting opportunity of the Head of Service Delivery.
Main Responsibilities- Develop a national FM & Insurance operational model, in collaboration with the Chief Growth Officer.
- Support the Chief Growth Officer in ensuring management of the customer lifecycle to meet customer and business needs.
- Lead, develop and implement processes to improve sales, operations coordination, and customer success.
- Analyse and review SOBS tools/systems requirements to enable process efficiency and data-driven decision-making.
- Work closely with the Digital team to oversee the system implementation, optimisation, and integration of CRM and other delivery related technologies.
- Ensure the management and delivery of revenue results for the FM and Insurance portfolio.
- Identify and develop opportunities to grow the profitability of the FM & Insurance portfolio.
- Collaborate closely with sales, delivery, operations, and finance teams to ensure alignment on business goals and metrics.
- Strong Leadership & People Management experience and skills.
- 5+ years Operations/Business Improvement/Sales Management experience, across a wide range of businesses.
- Good understanding of the Customer & Customer segmentation.
- Knowledge and understanding in the Customer Journey and Sales & Operations processes.
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Freight Handler and Delivery Specialist
5 days ago
Christchurch, Canterbury, New Zealand DX Delivery Full timeDX Warehouse Operatives are key members of our delivery team. They play a crucial role in ensuring the safe and efficient unloading and loading of freight from vehicles into our sites.In this role, you will be responsible for representing DX in a professional manner at all times. You will also be expected to follow all aspects of DX Manual Handling and safe...
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Warehouse Logistics Coordinator
5 days ago
Christchurch, Canterbury, New Zealand DX Delivery Full timeAt DX, we are a market leading provider of delivery services. Our freight handlers play a vital role in ensuring the safe and efficient unloading and loading of freight from vehicles into our sites.As a Warehouse Logistics Coordinator at DX, you will be responsible for supporting the delivery operation to ensure the correct freight is loaded onto delivery...
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Service Delivery Scheduler
1 day ago
Christchurch, Canterbury, New Zealand Downer Full timeAbout UsAt Downer we plan, create and sustain.Downer is the leading provider of integrated services in Australia and New Zealand.Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.Job DescriptionTe whiwhinga mahi | The OpportunityDowner holds a...
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Supply Chain Operations Assistant
5 days ago
Christchurch, Canterbury, New Zealand DX Delivery Full timeThe successful candidate will be responsible for supporting the delivery operation to ensure the correct freight is loaded onto delivery routes.This involves observing and adhering to all DX procedures and policies at all times. You will also be expected to handle all freight with care and attention.We are committed to ensuring equality of opportunity for...
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Head Chef and Operations Manager
5 days ago
Christchurch, Canterbury, New Zealand Safar0822 limited Full timeAbout the Role:We are seeking an experienced Head Chef to join our team at Safar0822 Limited in Christchurch.The successful candidate will be responsible for overseeing kitchen operations, managing inventory, and ensuring food safety standards.This is an exciting opportunity for a skilled chef to take on a leadership role and contribute to the success of our...
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Head Of Customer Operations
4 days ago
Christchurch, Canterbury, New Zealand Ka Te Rama Switched On Group Full timeWe are currently seeking to fill a new and exciting opportunity of the Head of Customer Operations.The purpose of this role is to lead the delivery of operations support services for clients across the business.Responsibilities include but are not limited to:Develop a national FM & Insurance operational model, alongside the Chief Growth Officer.Support the...
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Delivery Driver
3 weeks ago
Christchurch, Canterbury, New Zealand United Parcel Service of America, Inc Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Head of Technical Services
2 days ago
Christchurch, Canterbury, New Zealand Ko Taku Reo Full timeKo Taku Reo is a premier provider of educational services to Deaf and hard of hearing children in New Zealand. Our organization prides itself on delivering exceptional learning experiences through cutting-edge technology solutions.We are currently seeking an experienced IT leader to join our team as Head of Technical Services. This national role is based in...
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Service Delivery Professional
3 days ago
Christchurch, Canterbury, New Zealand Theta (NZ) Full timeWe are a dynamic technology company based in Christchurch, New Zealand, committed to delivering exceptional service experiences to our customers.We are seeking a skilled professional to join our team as a Service Delivery Manager. In this role, you will be responsible for managing the full lifecycle of ICT service agreements, ensuring seamless delivery of...
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Service Delivery Director
5 days ago
Christchurch, Canterbury, New Zealand Theta (NZ) Full timeAt Theta (NZ), we are looking for a customer-facing leader with the passion to deliver exceptional service experiences. As our ideal candidate, you will run the full lifecycle of ICT service agreements with our customers, working closely with our Service Desk and specialist practices.You will be responsible for ensuring successful outcomes, improving...
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Head Of Commercial Services
3 days ago
Christchurch, Canterbury, New Zealand Farmlands Group Full timeWork on the business, not in the business Competitive remuneration, benefits, flexible working Work for K iwi-owned - Aotearoa's largest farming co-operative Mo te whai waahi | About the opportunity Due to internal promotion we have a rare opportunity available for a Head of Commercial Services to join our Merchandising Team.Our tight knit, knowledgeable...
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Service Delivery Manager
1 day ago
Christchurch, Canterbury, New Zealand Theta (Nz) Full timeWe are a highly regarded, New Zealand owned technology company.We offer a creative and stimulating work environment and we value and respect inclusivity and diversity.About this role | Mo tenei turanga mahiWe are seeking a customer-facing Service Delivery Manager with the passion to deliver customer service that makes you proudLocated in our Christchurch...
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Service Delivery Manager
5 hours ago
Christchurch, Canterbury, New Zealand Theta Full timeWe are a highly regarded, New Zealand owned technology company.We offer a creative and stimulating work environment and we value and respect inclusivity and diversity.About this role | Mo tenei turanga mahiWe are seeking a customer-facing Service Delivery Manager with the passion to deliver customer service that makes you proudLocated in our Christchurch...
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Head Of Commercial Services
2 days ago
Christchurch, Canterbury, New Zealand Farmlands Full timeWork on the business, not in the businessCompetitive remuneration, benefits, flexible workingWork for Kiwi-owned - Aotearoa's largest farming co-operativeMo te whai waahi About the opportunityDue to internal promotion, we have a rare opportunity available for a Head of Commercial Services to join our Merchandising Team.Our tight-knit, knowledgeable, and...
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Head of Digital Infrastructure
19 hours ago
Christchurch, Canterbury, New Zealand Canterbury Museum Full timeWe are seeking a highly experienced technologist to join our team as Head of Technology. As a key member of our Executive Leadership Team, you will be responsible for driving the development and execution of our IT strategy.You will manage a small technology team and provide hands-on leadership to technology evaluation, design, management, and delivery. The...
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Technical Service Delivery Leader
2 days ago
Christchurch, Canterbury, New Zealand Theta Full timeJob DescriptionWe are seeking a skilled customer-facing professional to join our team as a Service Delivery Manager. In this role, you will oversee the full lifecycle of ICT service agreements with our clients. Working closely with our Service Desk and specialist practices, you will ensure successful outcomes and great experiences.Develop and implement...
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ICT Service Delivery Lead
22 hours ago
Christchurch, Canterbury, New Zealand Theta (Nz) Full timeJob OverviewAs our new ICT Service Delivery Lead, you will be responsible for managing the delivery of ICT services to our customers. This involves working closely with our Service Desk and specialist practices to ensure successful outcomes and great experiences.Your Key ResponsibilitiesYou will oversee the delivery of our support services, improving...
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ICT Service Delivery Director
5 days ago
Christchurch, Canterbury, New Zealand Theta Full timeWe are a highly regarded New Zealand owned technology company. We offer a creative and stimulating work environment that values inclusivity and diversity.About this roleSeeking a customer-facing Service Delivery Manager with the passion to deliver exceptional customer service. You will run the full lifecycle of ICT service agreements with our customers,...
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Head of Information and Digital Services
17 hours ago
Christchurch, Canterbury, New Zealand Ko Taku Reo Full timeAbout Ko Taku ReoWe are a nationwide organisation dedicated to providing teaching support and resources to Deaf and hard of hearing children across New Zealand.Job DescriptionThe Head of IT will be responsible for leading our technology team and driving strategic growth through the development and implementation of IT strategies that align with our...
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Performance Delivery Lead
2 days ago
Christchurch, Canterbury, New Zealand Talent Propeller Limited Full timeAs the Performance Delivery Lead, you will play a pivotal role in the successful delivery of major programmes and projects across the Council.You'll be responsible for the planning, coordination, and execution of cross-functional initiatives designed to enhance our service delivery and meet the Council's strategic goals.This is an exciting opportunity for a...