Guest Experience Specialist
2 weeks ago
Rosewood Hotels is a global leader in luxury hospitality, known for its commitment to bespoke service and personal approach. Our three properties in New Zealand capture the country's unique geography and offer an unparalleled guest experience.
We are seeking a highly skilled Reservations Agent to join our team at Rosewood Kauri Cliffs. This individual will be responsible for managing reservation-related inquiries, confirming bookings, as well as coordinating and booking activities and transport for future guests.
Responsibilities and Requirements- Manage reservation-related inquiries (email, phone and online)
- Be familiar with each property's features, services and local activities
- Confirm bookings, modifications and cancellations
- Coordinate and book activities and transport for future guests
- Work with Front Office teams to ensure clear communication
- Presentation self to clients in line with Rosewoods image and service delivery
- Previous experience in reservations or similar, with excellent service and organisational skills
- OPERA Cloud experience preferred
- Luxury hospitality and/or tourism knowledge
- High standards of accuracy, confidentiality and communication
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Guest Experience Specialist
2 weeks ago
Wellington, Wellington, New Zealand Compass Group New Zealand Full timeAbout the CompanyCompass Group New Zealand is an award-winning specialist in providing corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are available in all major cities in the UK, Ireland, key locations in the US, Hong Kong, and now launching in New Zealand.We are an equal opportunity...
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Guest Experience Specialist
2 days ago
Wellington, Wellington, New Zealand Lululemon Athletica Full timeWhat We Look ForInclusion & Diversity: Foster an inclusive environment celebrating differences.Integrity/Honesty: Demonstrate honesty, fairness, and ethics in all interactions.Guest Experience: Enjoy working with guests, understanding their needs, and providing support.
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Guest Experience Specialist
5 days ago
Wellington, Wellington, New Zealand Novotel Hotels Full timeJob DescriptionWe're looking for a driven and guest-focused individual who can deliver exceptional experiences for our guests. Located in the heart of Wellington's central business district, you will be responsible for processing hotel reservations and ensuring that hotel revenue opportunities are maximised at every stage.
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Guest Experience Specialist
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Guest Experience Coordinator
1 day ago
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Guest Experience Associate
2 days ago
Wellington, Wellington, New Zealand Oaks Hotels, Resorts & Suites Full timeAt Oaks Hotels, Resorts & Suites, we are committed to delivering exceptional guest experiences. As a Guest Experience Attendant, you will be the first point of contact for our guests, ensuring a warm and welcoming arrival.The ideal candidate will have a minimum of 12 months experience in a reception or food and beverage environment. You will be responsible...
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Guest Experience Specialist
1 week ago
Wellington, Wellington, New Zealand Novotelnorthbeach Full timeJob DescriptionWe're seeking a highly skilled and motivated Reservations Agent to join our team at Novotel Northbeach. As a key member of our reservations team, you will be responsible for processing hotel reservations, ensuring that hotel revenue opportunities are maximised at every stage.Key ResponsibilitiesProcess hotel reservations accurately and...
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Guest Experience Coordinator
2 weeks ago
Wellington, Wellington, New Zealand Mövenpick Resort & Spa Boracay Full timeCreate Lasting Memories with UsWe are seeking a Housekeeping Room Attendant to join our team at Movenpick Wellington, someone who shares our commitment to exceptional service and attention to detail.Take pride in maintaining clean and comfortable guest roomsDemonstrate a passion for delivering outstanding customer serviceShow initiative in adding a...
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Guest Experience Coordinator
6 days ago
Wellington, Wellington, New Zealand Ibis Full timeSalary and BenefitsThis full-time role offers a competitive salary of $25.94 per hour, plus a range of benefits that make Ibis Wellington an attractive employer. As a Front Office Professional, you will enjoy access to our Employee Assistance Program, uniform provided and laundered, and the opportunity to join in on staff celebrations and recognition...
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Guest Experience Associate
3 days ago
Wellington, Wellington, New Zealand ibis, ibis Styles, ibis budget Full timeJob DescriptionClean all assigned guestrooms to the highest standard, ensuring each room is kept clean, tidy, and immaculately presented at all times.Take initiative to add a personalized touch to every guest's experience, exceeding their expectations in terms of service and attention to detail.Maintain the security and integrity of guests' privacy and...
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Guest Experience Attendant
1 week ago
Wellington, Wellington, New Zealand Oaks Hotels, Resorts & Suites Full timeCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
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Guest Experience Manager
6 hours ago
Wellington, Wellington, New Zealand IHG Hotels & Resorts Full timeInterContinental Wellington is an iconic location in the heart of Wellington city. We have a strong passion for developing great people and are looking for a Guest Experience Manager to join us on our journey as we continue our business growth.This is a full-time role (40 hours) offering $32 per hour.Your day to dayFor this key role, we're seeking someone to...
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Guest Experience Attendant
2 weeks ago
Wellington, Wellington, New Zealand Oaks Hotels, Resorts & Suites Full timeCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
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Guest Experience Attendant
2 weeks ago
Wellington, Wellington, New Zealand Minor International Full timeCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
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Guest Experience Attendant
2 days ago
Wellington, Wellington, New Zealand Oaks Hotels, Resorts & Suites Full timeCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
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Guest Experience Ambassador
3 days ago
Wellington, Wellington, New Zealand Mövenpick Hotels & Resorts Full timeYour New Role:We are excited to offer a new opportunity for a Housekeeping Room Attendant to join our team at Mövenpick Wellington. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.Main Responsibilities:Cleaning assigned guestrooms to the highest standardsProviding exceptional...
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Guest Room Care Specialist
5 days ago
Wellington, Wellington, New Zealand Ibis Full time**Hotel Environment and Expectations**As a Guest Room Care Specialist at Ibis Wellington, you will be part of a dynamic team committed to delivering exceptional guest experiences. Working on a part-time basis with rotating shifts, including weekends, you will ensure that every guest room is cleaned, maintained, and presented to the highest standards.**Your...
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Guest Experience Coordinator
6 days ago
Wellington, Wellington, New Zealand Oaks Hotels Full timeAbout the PositionWe are looking for a talented and motivated Duty Manager to join our team at the Oaks Wellington Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional customer experiences and ensuring the smooth operation of our front desk.Key Responsibilities Customer ServiceMaintain high standards of...
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Ambassador of Exceptional Guest Experiences
1 week ago
Wellington, Wellington, New Zealand Vera Security, Inc. Full timeJob Description">The successful candidate will be responsible for providing efficient and professional service while ensuring guest satisfaction. Key responsibilities include taking guest orders accurately, displaying comprehensive knowledge of our menu, and confidently suggesting food and beverage options to enhance the dining experience.
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Educational Experience Specialist
3 days ago
Wellington, Wellington, New Zealand Lululemon Athletica Full timeAbout the RoleThe Educational Experience Specialist will be responsible for delivering exceptional customer service, creating a welcoming store environment, and providing product education to guests. This role is the foundation of our success as an organization.Key ResponsibilitiesGuest Experience: Interact with guests to ensure a great guest experience,...