Cloud Platform Reliability Engineer

5 days ago


Auckland, Auckland, New Zealand Datacom Full time

Why Datacom?

Datacom is a leading provider of information technology professional services in Australia and New Zealand. We pride ourselves on our dynamic, agile culture that fosters innovation and collaboration. Our people are at the heart of everything we do, and we strive to create an inclusive and welcoming workplace for everyone.

About the Role

We are seeking a Senior Site Reliability Engineer to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the performance and resilience of our platform. You will work closely with development, security, and operations teams to align reliability goals with feature development and business objectives.

Your Key Responsibilities

  • Design, implement, and maintain a robust, scalable infrastructure using cloud-native technologies and infrastructure-as-code practices.
  • Develop and optimize monitoring, logging, and alerting systems to proactively detect issues and ensure high availability.
  • Lead incident response, conduct thorough root cause analyses, and drive post-mortem reviews to prevent future disruptions.
  • Collaborate with cross-functional teams to identify opportunities for process improvement and automation.
  • Optimize capacity planning and system performance to support a growing user base.

What You'll Bring

  • 5+ years of experience in Site Reliability Engineering, DevOps, or a related field, preferably within a SaaS environment or fintech/HR space.
  • Deep understanding of cloud platforms (Azure preferred).
  • Proficiency in scripting languages and a strong grasp of automation tools.
  • Hands-on experience with CI/CD pipelines and monitoring solutions to ensure system health and performance.
  • Excellent analytical skills, a proactive mindset, and the ability to communicate clearly with technical and non-technical teams alike.


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