Platform Development and Operations Expert
1 week ago
Job Overview
We're looking for an experienced Platform Development and Operations Expert to join our team. In this role, you will be responsible for designing, developing, and optimising our platforms to ensure they meet the highest standards of reliability, scalability, and performance.
Your Key Responsibilities
Provide Level 2 application support to internal teams, ensuring issues are resolved promptly and effectively
Work closely with operational staff, drivers, and vendors to ensure seamless integration of platforms
Develop and maintain technical documentation, identify opportunities for process improvements, and participate in system testing and user acceptance testing (UAT)
What We're Looking For
Excellent communication and interpersonal skills – the ability to communicate technical information, both verbal and written, to a wide range of end-users
Strong analytical and problem-solving skills, with a focus on delivering results
A minimum of 3 years in a similar role with hands-on support experience, including ITIL principles and experience using an incident management tool
Why Join Us
Competitive salary commensurate with experience
Opportunities for professional development and career advancement
A supportive and inclusive work environment that values diversity and encourages work-life balance
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