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Part Time Assistant

1 week ago

Auckland, Auckland, New Zealand Pandora AS Part time

Pandora A/S is a dynamic retail environment where sales colleagues craft incredible experiences for customers every day. Our unique approach to sales involves curating hand-made jewellery to bring special moments to life.

We are seeking a dedicated and target-focused Retail Assistant to join the store team on a part-time and casual basis. If you have a passion for engaging customers, achieving and exceeding sales goals, and making lasting impressions, then Pandora is the ideal place for you.

About the Job:

As a Retail Assistant, you will act as a brand ambassador, linking our products and customers. You will lead the success of the store by influencing sales, excelling in customer service, and sharing your knowledge of our products and brand.

You will interact with people on every shift, helping to create special memories through our values of dreaming, daring, caring, and delivering.

Key Responsibilities:

  1. Achieve and exceed individual and store sales targets using effective selling skills, focusing on up-selling, units per transaction, and average transaction value
  2. Build a strong bond between our brand and customers by answering queries, providing exemplary service, and adapting your approach depending on individuals' personalities, loves, and needs
  3. Learn and confidently share Pandora product knowledge to maximise sales and provide an exceptional customer experience
  4. Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data
  5. Assist with product deliveries, unloading, and storing in the correct spaces in-store
  6. Maintain high shop floor standards and operate the till system, handling financial transactions including returns and exchanges

We look for passionate and motivated team players who can express their individuality while working together towards a common goal. We encourage our team members to style Pandora jewellery in their own way and share these ideas with customers:

  • Our retail assistants give a voice to people's loves every day, so building rapport and being able to chat and engage with people naturally is essential
  • A natural ability to see opportunities in achieving and over-achieving sales targets
  • Ability to work well under pressure in a fast-paced, sales-driven atmosphere where products are very popular, resulting in busy stores

The largest jewellery company in the world, we give a voice to millions of people's loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.

As we continue to grow, we invest in our talent, looking for people who share our values and can help us achieve our ambitions.