Service Delivery Manager

2 weeks ago

Tauranga, Bay of Plenty, New Zealand Ministry Of Justice Full time

The Ministry of Justice is seeking a skilled Service Delivery Manager to join our team in Rotorua. As a Pae Whakatere | Service Manager, you will play a key role in promoting the retention and use of Maori land, facilitating occupation, development, and use of that land.

We are looking for someone with operational management experience, who can lead a strong accountability culture and create a culture that drives high performance. You will be responsible for overseeing the delivery of services to improve operational quality and consistency across the team and wider Regional Service Delivery group.

Key responsibilities include coaching and supporting employees to increase capability, building a culture of high performance, and leading a positive track record in supporting and implementing changes to business and work processes. You will also be required to have a general knowledge of tikanga Maori and a commitment to further develop your knowledge of Te Reo Maori.

This is an exciting opportunity for someone who is passionate about providing exceptional service to Maori landowners and has a proven leadership style to motivate and lead employees to achieve stretch targets.

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