IT Support Officer for Venue IT Systems

4 days ago


Auckland, Auckland, New Zealand House of Blues Full time
Technical Project Support Role

We are seeking a highly skilled Technical Project Support Officer to join our team in Auckland, New Zealand.

About House of Blues:

As a leading live entertainment company, we strive to deliver exceptional experiences for artists, event professionals, and fans worldwide. Our commitment to innovation drives us to continually improve and expand our operations.

Job Summary:

This is an exciting opportunity to take on a pivotal role in our Merger & Acquisition program. We're looking for a Technical Project Support Officer to ensure the seamless integration of Live Nation Venue IT systems into our corporate IT environment.

Key Responsibilities:

  • Migration Planning: Conduct IT audits and documentation to assist in migration project planning.
  • Collaboration and Execution: Collaborate with local, regional, and international IT teams to define project scope and execution plans.
  • Active Directory Support: Support Active Directory migration, including domain consolidation, user account migration, and authentication troubleshooting.
  • Data Migration: Facilitate the migration of shared file server data to SharePoint and Office 365 email systems, ensuring minimal disruption.
  • Standardisation and Security: Standardise workstations and security tools by deploying corporate-approved configurations, antivirus, and device management solutions.
  • User Support: Provide technical support and guidance to end users before, during, and after migration activities.

Requirements:

  • Degree or certification in IT, Computer Science, or a related field (Microsoft/M365, Azure, CompTIA, ITIL preferred).
  • 5+ years of experience in IT end-user, desktop, application, cloud technologies, or infrastructure support in an enterprise environment.
  • Expertise in Office 365, Active Directory, SharePoint, and MS Exchange/O365 integration.
  • Proficiency in workstation imaging, standardisation, and security tool deployment.
  • Experience with ITIL practices, project management tools (Asana), and enterprise security tools.

Why Join Us?

  • A vibrant, music-focused workplace that fosters creativity, collaboration, and diversity.
  • Exciting career growth opportunities, with access to professional development and high-profile projects.
  • Exclusive entertainment perks, including concerts, events, and industry experiences.
  • Comprehensive benefits package, covering health insurance, wellness programs, and mental health support.


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