Administrative Coordinator

1 week ago

Hamilton, Waikato, New Zealand Anglesea Hospital Full time

About Us

At Anglesea Hospital, a prestigious private surgical hospital in Hamilton, we pride ourselves on delivering exceptional elective surgical services. With four advanced operating theatres and a dedicated team of experienced professionals, our goal is to provide the highest standard of care to our patients.

We are seeking a highly motivated and organised Receptionist to join our dynamic administration team. This part-time role offers an exciting opportunity for an individual with exceptional communication skills and a strong focus on teamwork.

The Receptionist will play a critical role in providing excellent customer service, managing phone calls, and ensuring a positive experience from start to finish. The ideal candidate will be able to represent the organisation with professionalism and create a welcoming environment for everyone.

Key Responsibilities
  • Greet and assist patients, visitors, medical specialists, contractors, and third-party representatives with courtesy.
  • Maintain a clean, organised, and welcoming front desk area.
  • Offer information or directions as needed, answering questions with clarity and professionalism.
  • Manage inquiries and direct visitors to the appropriate departments or individuals based on their needs.
  • Manage emails, respond in a timely manner, and redirect any required.
  • Answer, screen, and direct incoming calls, ensuring that messages are conveyed promptly and accurately.
  • Provide basic troubleshooting or guidance for patients, escalating issues when necessary.
Requirements
  • Minimum 2 years of experience as a Receptionist in healthcare or similar professional environment preferred.
  • Excellent communication and interpersonal skills, with the ability to interact with a wide range of stakeholders.
  • Strong organisation and time management skills, with the ability to prioritise and multitask effectively.
  • Proficiency in using Microsoft Office suite, including Word, Excel, and Outlook.
  • Attention to detail and a commitment to maintaining accurate records.

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