Infrastructure Support Specialist

3 days ago


Auckland, Auckland, New Zealand Arista Networks Full time

About Our Company

Arista Networks is a market leader in data-driven, client-to-cloud networking for large data center, campus and routing environments.

Our team leverages the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world.

We take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

We seek a skilled Advanced Services Engineer to provide technical support, guidance, and assistance to our account teams to address specific customer needs.

In this role, you will work as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within multiple customer infrastructures.

The ideal candidate will possess excellent communication skills and be comfortable working across various functions within Arista, as well as with clients and partners.

  1. You will deliver advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers.
  2. Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment.
  3. Support customers in deploying and maintaining Arista's Network Packet Broker solutions.
  4. Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure.
  5. Contribute to configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible.
  6. Collaborate with implementation and change controls.
  7. Participate in proof of concepts (POC) and in-depth testing to validate design scenario.
  8. Offer bug scrubs and code recommendations.
  9. Act as an interface to TAC and internal development teams and the customer.
  10. You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
  11. Translate complex business requirements into Leaf-Spine Network solutions.
  12. Support Pre-Sales Engineer and Account Executives with designing Network solutions.
  13. Foster and maintain strong relationships with key partners.
  14. Attend key partner events, training sessions, and provide ongoing training with the customer teams globally.
  15. Pursue continuous learning to maintain expertise.
  16. Demonstrate ability to understand the client's business objectives and technical needs.
  17. Meet Service Level Agreements (SLAs) for sales and clients.
  18. Exercise discretion and independent judgment regularly.
  19. Maintain professional relationships with teammates, partners, and clients.
  20. Travel may be required within assigned territory.

Qualifications

  1. Bachelor's degree in Computer Science or equivalent.
  2. Network Industry Certification preferred (e.g. CCIE (R&S), JNCIE).
  3. At least 5 years' working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired.
  4. Minimum 5 years' experience with Cisco-based technologies focusing on infrastructure and voice.
  5. Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred.
  6. Experience with Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR).
  7. Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS, Wi-Fi, NPB.
  8. Expertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux tools.
  9. Expert level knowledge of industry-standard CLI.
  10. Ability to write white papers a plus.
  11. Background in Perl, Python, Scripting for creating network automation is highly desired.
  12. Excellent customer service and verbal communication skills.
  13. Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up.


  • Auckland, Auckland, New Zealand Acusensus Full time

    We are seeking an experienced professional to fill the role of Infrastructure Support Specialist at Acusensus. The ideal candidate will have a strong background in infrastructure management and be able to provide expert advice and guidance to internal stakeholders.About the Role:This is an exciting opportunity to join our team and contribute to the...


  • Auckland, Auckland, New Zealand Total Infrastructure Ltd Full time

    Job Description:We are looking for a professional and flexible individual to fill the role of Office Administrator at Total Infrastructure Ltd. The successful candidate will be responsible for managing various administrative tasks, including vehicle maintenance records, compliance management, and inventory control.Responsibilities:Update vehicle maintenance...


  • Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full time

    About the CompanyWest Recruitment Pty Ltd is proud to partner with a well-known, Australian-owned company that leads the industry with their innovative approach.Job SummaryThis role offers a unique opportunity to join a dynamic IT team as a key member of the infrastructure support team. You will have a proactive mindset to take ownership of service delivery...


  • Auckland, Auckland, New Zealand Zone IT Solutions Full time

    We are looking for a skilled Cloud Infrastructure Specialist to manage the infrastructure supporting our Salesforce platform in Auckland City.Responsibilities:Designing, deploying, and maintaining cloud infrastructure to ensure high availability and scalability.Monitoring and optimizing performance, addressing any issues promptly.Developing and implementing...


  • Auckland, Auckland, New Zealand Kiwirail Freight Full time

    Company OverviewKiwirail Freight prioritizes sustainability and community well-being in its operations, striving to connect New Zealanders efficiently and safely.Job RequirementsWe are seeking an experienced administrator to join our Infrastructure team. The ideal candidate will have a strong background in administration, preferably in infrastructure or a...


  • Auckland, Auckland, New Zealand Kirk Roberts Consulting Engineers Ltd Full time

    Kirk Roberts Consulting Engineers Ltd is a multi-disciplinary company providing engineering services across New Zealand. We are currently seeking an Auckland Infrastructure Specialist to join our dynamic team in Auckland.About the RoleThis exciting opportunity involves working on a range of infrastructure projects, including roading, earthworks, drainage,...


  • Auckland, Auckland, New Zealand Stantec Consulting International Ltd. Full time

    Job SummaryWe are seeking an experienced Water Infrastructure Specialist to join our team in Auckland. As a key member of our water infrastructure team, you will be responsible for designing and delivering complex water infrastructure projects across New Zealand and the Asia Pacific region.Your Key ResponsibilitiesDesign and deliver complex water or...


  • Auckland, Auckland, New Zealand Spark New Zealand Limited Full time

    About the RoleThis is a unique opportunity to join Spark's dedicated team of experts who are passionate about delivering exceptional technology solutions.As a Cloud Infrastructure Specialist, you will be responsible for designing and deploying cloud-based infrastructure solutions that meet the needs of our customers.You will work closely with...


  • Auckland, Auckland, New Zealand West Recruitment Pty Ltd Full time

    **Company Overview**At West Recruitment Pty Ltd, we're committed to connecting top talent with exciting opportunities in the tech industry.We've partnered with a leading Australian MSP to offer an exceptional role for a Level 3 Infrastructure Support Engineer.This position presents a thrilling chance to work with cutting-edge technologies and contribute to...


  • Auckland, Auckland, New Zealand Amazon Full time

    Job Overview:Cloud Infrastructure Protection SpecialistAs a Cloud Infrastructure Protection Specialist, you will play a critical role in protecting Amazon's cloud infrastructure and data centers. This involves developing and implementing effective safety management systems, conducting risk assessments, and providing training to employees and contractors.The...


  • Auckland, Auckland, New Zealand Auckland Airport Full time

    Job DescriptionThe Infrastructure Planning Specialist role is a key position in our Strategic Planning team, responsible for developing and implementing the airport's 30-year vision. As a highly experienced and skilled individual, you will lead projects and programmes of work, ensuring alignment with the Capital Plan, masterplan, company strategy, and...


  • Auckland, Auckland, New Zealand Assemble Full time

    Assemble, a renowned multidisciplinary consultancy, is looking for a talented Infrastructure Design Specialist to join their team.With a rich history spanning over 80 years, the company has solidified its position as a trusted provider of expert services across multiple sectors, including infrastructure, architecture, engineering, land development,...


  • Auckland, Auckland, New Zealand HEB Construction Full time

    About the RoleWe are seeking a highly skilled Infrastructure Asset Management Specialist to join our team at HEB Construction.The successful candidate will be responsible for ensuring best practice and innovation in asset management for Transportation Technology, Tunnel assets and roading infrastructure across the Auckland System Management network.


  • Auckland, Auckland, New Zealand Vinci Energies Full time

    Vinci Energies is seeking an experienced Infrastructure Support Expert to join our team in New Zealand. As an expert in this field, you will play a critical role in supporting our business operations by providing infrastructure expertise and collaborating with cross-functional teams to deliver business solutions. About the RoleProvide subject matter...


  • Auckland, Auckland, New Zealand Tangram Full time

    About UsKiwiRail is a sustainable transport services provider operating a commercial rail freight, Interislander ferry, property, and tourism business.We deliver a safe and reliable national rail network, maintaining infrastructure for all rail network users, including the Auckland and Wellington metro networks.KiwiRail employs 4,900 staff operating in more...


  • Auckland, Auckland, New Zealand Lotto New Zealand Full time

    **Job Description**Lotto New Zealand is seeking a highly skilled and experienced IT Infrastructure Specialist to join our team. In this role, you will play a key part in ensuring the availability, performance, and security of our production, QA, and development environments.The successful candidate will have a solid understanding of mid to large-scale...


  • Auckland, Auckland, New Zealand Zone IT Solutions Full time

    We are seeking an exceptional IT Infrastructure Specialist to join our team in Auckland, New Zealand. As a key member of our ICT team, you will work with industry leaders to provide expert services.Job DescriptionThe successful candidate will have over 5 years' experience in implementing large scale ICT networks using Arista equipment. They will possess a...


  • Auckland, Auckland, New Zealand WT Full time

    Job Description:We are seeking a skilled Cost Estimator Infrastructure Specialist to join our team. As a key member of our infrastructure team, you will be responsible for preparing and submitting tender documentation, including priced/non-priced attributes, and providing updates to operational stakeholders.The successful candidate will have extensive...


  • Auckland, Auckland, New Zealand Tangram Full time

    At Tangram, we're seeking a highly skilled Infrastructure Management Specialist to lead our project management team. As a key member of our team, you will be responsible for planning and delivering projects and programs of work.With a strong focus on innovation and excellence, we're looking for someone who can drive our business forward and make a real...


  • Auckland, Auckland, New Zealand Auckland Transport Full time

    About the RoleAuckland Transport is seeking a highly skilled Public Transport Infrastructure Specialist to lead the development of bus priority infrastructure and facilities. As a key member of our team, you will be responsible for ensuring that these infrastructure projects are designed, maintained, and delivered to achieve agreed public transport patronage...