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Hardware Team Specialist
2 weeks ago
**About Mitre 10 MEGA Hornby**
We are one of New Zealand's leading home improvement stores, striving for excellence in helping Kiwis love where they live.
The Hardware department is a fast-growing team that requires enthusiastic individuals with knowledge and experience in hardware and/or relevant trades. If you have a passion for customer service excellence, good time management, and a willingness to learn, we encourage you to apply.
This full-time role reports to the Hardware Head of Department and involves working on a fixed roster. You will be part of an environment that supports your learning journey, with a supportive and energetic team who love what they do.
Key Responsibilities:
- Provide exceptional customer service to every customer - every time
- Work collaboratively with the Hardware team to achieve sales targets and improve customer satisfaction
- Assist customers with hardware products and provide expert advice
- Maintain a high level of product knowledge and stay up-to-date with industry developments
Requirements:
- Knowledge and experience in hardware and/or relevant trades
- Enthusiasm, energy, and team spirit
- Passion for customer service excellence
- Good time management and communication skills
Benefits:
- A supportive and energetic team environment
- An environment that supports your learning journey
- Generous team benefits