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Product Support Associate

2 weeks ago

Auckland, Auckland, New Zealand Tangram Full time

Tangram is seeking a Product Support Associate to join our team. In this role, you will be responsible for providing expert-level support to our customers, helping them resolve issues related to our products and services.

Benefits

We offer a competitive hourly rate, negotiable benefits, and opportunities for growth and development.

Responsibilities

The ideal candidate will be responsible for:

  • Resolving customer issues on products and services via various communication channels.
  • Maintaining a high level of professionalism, accuracy, and efficiency in all interactions.
  • Collaborating with colleagues to achieve team goals and objectives.

We are looking for a dedicated individual who possesses strong customer service skills, technical knowledge, and a passion for delivering exceptional results.