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Retail Experience Coordinator
2 weeks ago
Job Summary: We are seeking an experienced retail professional to join our team as an Op Shop Manager. In this role, you will be responsible for managing daily retail operations, leading a team of volunteers, and providing exceptional customer service.
About Us: SPCA Auckland is a well-established animal welfare charity dedicated to helping animals in need. Our organisation values diversity, inclusivity, and teamwork.
Key Responsibilities:
- Manage daily retail operations, including stock management, pricing, and visual merchandising.
- Lead a team of volunteers to achieve sales targets and maintain high-quality retail standards.
- Provide exceptional customer service, ensuring a positive shopping experience for our customers.
- Recruit, train, and manage volunteers to achieve business objectives.
- Utilise social media platforms to engage with the local community and promote our brand.
Requirements: To succeed in this role, you will need:
- A minimum of 2 years' retail leadership experience.
- Preloved, vintage, and second-hand fashion retail experience is an advantage.
- Hands-on experience with visual merchandising and ability to present a retail shop to a high standard.
- Excellent communication, interpersonal skills, and customer service skills.
- Experience working with volunteers and strong administration skills.
Why Join Us: Working with SPCA Auckland offers numerous benefits, including:
- A chance to contribute to animal welfare and make a difference in your community.
- A supportive and inclusive work environment.
- Opportunities for professional growth and development.
- A fun and challenging work environment with consistent support.