Retail Leadership Position
5 days ago
About Us
Deadly Ponies is a New Zealand based, internationally renowned leather accessories brand that challenges traditional notions of design. We have boutiques in Auckland, Wellington, and Queenstown, and stockists globally. Our HQ is based in Auckland.
We are seeking an experienced Retail Manager to lead our Ponsonby team and elevate both in-store and online experiences. This role goes beyond store management—it's an opportunity to lead, drive sales, and make a meaningful impact on the growth and success of our business.
Key Responsibilities:- Manage and motivate your team to deliver exceptional customer experiences
- Drive sales and meet store targets while keeping wage budgets in check
- Deliver premium in-store experiences and seamless online support (Live Chat)
- Manage stock and store processes with efficiency and accuracy
- Owe the store's aesthetic and visual merchandising, ensuring it embodies the Deadly Ponies brand
What You'll Bring
- 2-3 years in a premium/luxury retail environment, with at least 2 years in management
- A track record of strong sales, clienteling, and customer service skills
- Experience managing online fulfilment or a willingness to learn and oversee seamless digital customer interactions
- A balance of professionalism and personality—you know how to lead with warmth, confidence, and style
What's In It for You?
- A supportive, empowering team culture where your contributions truly matter
- A rewarding retail management bonus structure to recognise your success
- Exclusive staff incentives and product benefits to enjoy
- Career growth opportunities as part of our exciting 2025 retail expansion plans
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