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Enterprise Customer Success Expert
2 weeks ago
Silverfort is at the forefront of cyber security innovation, developing a unified identity protection platform that's transforming the industry.
About the PositionWe're looking for an experienced Enterprise Customer Success Manager to join our team, someone who can drive customer success and satisfaction while collaborating with cross-functional teams.
You'll work closely with our customers to understand their unique needs and challenges, developing strategic account plans to ensure maximum value delivery. Your expertise in customer relationship building, technical health checks, and EBRs will be instrumental in driving customer satisfaction and loyalty.
Your Key Strengths- Proven track record of relevant experience in Post Sales / Customer Success / Solution Architecture.
- Strong technical aptitude, with a demonstrated ability to support customers, partners, and internal teams.
- Demonstrated business acumen, with the ability to work with customers to understand and map business value.
- Established ability to proactively build and maintain executive relationships with the C-Suite within Fortune 1000 accounts.
