Customer Service and Sales Team Leader

1 week ago


Hamilton, Waikato, New Zealand Resmed Full time
About Us

We are ResMed, a global leader in sleep and respiratory care. Our New Zealand branch, EdenSleep, is dedicated to helping Kiwis get the best night's sleep possible.

The Role

We are seeking a highly motivated and experienced Team Leader to join our team at the EdenSleep clinic in Hamilton. As a key member of our team, you will be responsible for motivating and guiding your team to achieve outstanding customer service and sales results.

Key responsibilities include:

  • Providing exceptional customer service and maintaining high standards
  • Coaching and developing team members to reach their full potential
  • Staying up-to-date with industry product knowledge and training
  • Maintaining communication and confidence skills to liaise with third parties as needed
Requirements

To succeed in this role, you will have:

  • Previous experience in managing the performance, training and development of a team
  • Experience in a retail, sales, customer service or healthcare role
  • Strong leadership skills and ability to motivate and develop team members
  • A strong customer focus and ability to maintain compassion and remain calm under pressure
  • Training and coaching skills to help your team achieve sales budgets and improve service delivery
  • Strong communication and interpersonal skills
Benefits

As a valued member of our team, you can expect:

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • The chance to make a real difference in people's lives by improving their sleep health

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