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Customer Experience Head

1 week ago


Auckland, Auckland, New Zealand Card Factory Full time
Job Summary

This is a challenging and rewarding role for a seasoned retail professional looking to take on a leadership position and drive business growth in one of our stores. As a Store Leadership Role, you will be responsible for developing and implementing strategies to increase sales and improve customer satisfaction.

Key Responsibilities:

  • Develop and execute plans to drive commercial growth and enhance customer experiences.
  • Lead a team of colleagues to achieve business objectives and deliver exceptional customer service.
  • Analyze sales data and market trends to inform business decisions.
  • Cultivate relationships with suppliers and partners to promote business growth.
About Our Culture

At Card Factory, we value our colleagues and strive to create a positive work environment that fosters collaboration, innovation, and growth. We believe in investing in our people and providing opportunities for development and advancement.