Revenue and Financial Operations Manager

7 days ago


Christchurch, Canterbury, New Zealand Hind Management Full time

**Job Overview**

In this dynamic role as the Revenue and Reservations Manager, you will be responsible for overseeing the day-to-day management of revenue yield and reservations for our hotel. Your primary focus will be to ensure an exceptional and professional reservations service that maximizes room revenue and delivers outstanding customer experiences.

This is a full-time permanent position based in Novotel Christchurch Airport.

Key Responsibilities

  • Balancing financial objectives with revenue growth strategies
  • Implementing reservation policies and procedures to drive revenue optimization
  • Maintaining accurate data within all Reservation Systems
  • Fostering high levels of communication with cross-functional teams
  • Monitoring occupancy forecasts and preparing regular business reports
  • Liaising with the Conference & Events Sales Manager to confirm group rates and requests
  • Staying up-to-date with local events and ensuring special handling of repeat guests and VIPs

About You

We are looking for a seasoned professional with at least 3 years of experience in a similar role, preferably in a hotel environment. Key qualifications include:

  • Hotel Management or relevant degree (e.g., Bachelor in Tourism/Bachelor of Commerce)
  • Expertise in Opera PMS and Accor Reservations Standards/systems
  • Advanced computer skills, including MS Office Suite
  • Exceptional people skills, with the ability to adapt your style and approach to interact professionally with diverse stakeholders


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