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Family Store Customer Service Representative

1 week ago

Auckland, Auckland, New Zealand Haines Attract For The Salvation Army Full time

Families Stores Overview
We operate a network of over 130 stores across the country, selling donated goods and promoting sustainability. This volunteer role plays a vital part in ensuring our stores run smoothly and efficiently.

The Job Description:
In this customer-focused role, you will be responsible for delivering excellent service to our customers and donors. Your tasks may vary depending on the day, but your primary goal will always be to create a positive experience for those visiting our stores.

Key Responsibilities:

  • Provide outstanding customer service and support
  • Sort, price, and merchandise donated items
  • Handle sales transactions and maintain accurate records
  • Assist in maintaining a clean and organized store environment
  • Adhere to company policies and procedures, ensuring a safe and compliant workplace
  • Collaborate with your team to achieve shared goals and objectives

What Skills Do We Need?
To succeed in this role, you will require excellent communication and interpersonal skills, along with the ability to multitask and work under pressure. You must also be physically capable of lifting items and working in a fast-paced retail environment.