IT Business Analyst
3 days ago
OSF Global Services is a trusted Salesforce partner for over a decade, delivering B2B, B2C, and multi-cloud solutions. We have achieved recognition in Fast Company's best workplaces for innovators and Salesforce 2023 Partner Innovation Awards for Multi-Cloud Digital Transformation.
We have successfully completed 1,400 Salesforce multi-cloud engagements and earned 3,000+ Salesforce certifications. Our AI-powered solutions drive data-driven results and enhance operational efficiency.
In this role as a Business Analyst, you will be responsible for delivering high-quality outcomes for our clients by engaging end-to-end with clients, understanding their operations and systems, and delivering solutions that meet their business needs.
Key Responsibilities:
- Engage end-to-end with clients, understanding their operations and systems
- Deliver solutions that meet clients' business needs
- Collaborate with senior management and stakeholders to define scope, goals, and deliverables
- Prioritize features, define project scope, and identify risks
- Plan and schedule timelines and milestones for projects
- Develop and deliver progress reports, proposals, requirements documentation, and presentations
- Proactively manage changes in scope, identify potential crises, and elaborate contingency plans
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