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Logistics Customer Support Specialist
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About the Company & Culture: Our client is a renowned business within the logistics sector, dedicated to delivering exceptional service. They support customers and clients across various industries.
About the Role: We are seeking temporary Customer Service Specialists to join the business for 2 months. As a Customer Service Specialist, you will play a crucial role in ensuring a smooth onboarding experience for our business clients. Key responsibilities include assisting with customer onboarding via phone and email, providing accurate information, and resolving customer inquiries. You will also follow established protocols and procedures to maintain consistency and quality. Problem-solving skills, along with the ability to liaise with internal teams as required, are essential for this position.
About You: Ideal candidates will have experience in a similar position and possess excellent communication skills. Proven experience in a client service role, along with the ability to manage multiple tasks and follow processes effectively, are highly valued. Additionally, exceptional interpersonal skills, a friendly and professional demeanor, and the ability to work effectively in a fast-paced office environment are necessary for success.
Benefits: Great location in East Tamaki, competitive hourly rate, and 8% holiday pay. This opportunity allows you to work with Madison Recruitment and access other job openings.
