Vehicle Care Representative
5 days ago
About Us:
Ebbett Group is a well-established and reputable automotive dealership group in New Zealand, representing multiple brands across various locations.
Role Summary:
This is an exciting opportunity for a motivated and switched-on Service Advisor to join our multi-franchise dealership. As the first point of contact for customers and their vehicles, you will deliver an exceptional customer experience by guiding them through the process from booking to completion.
Main Responsibilities:
- Provide outstanding customer service and support
- Manage customer expectations and communicate effectively
- Work closely with service technicians to ensure smooth vehicle care process
Requirements and Qualifications:
To excel in this role, you should have:
- Excellent customer service skills and a passion for the automotive industry
- Strong communication and interpersonal skills
- Ability to work efficiently under pressure and as part of a team
- Proficiency in CRM systems and basic computer skills
- Valid driver's license and ability to drive various vehicle types
What We Offer:
We provide a competitive salary, opportunities for growth and development, and a supportive team environment.
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