Leisure Centre Experience Coordinator

3 days ago


Auckland, Auckland, New Zealand Auckland Council Full time
Key Responsibilities
  • Lead day-to-day operations of the front-of-house team.
  • Develop and implement strategies to improve customer satisfaction.
  • Analyse customer feedback for continuous improvement.
  • Manage performance, personal development, training, leave, and stock budgets.
Requirements
  • Customer service management experience.
  • First Aid Certificate.
  • Conflict resolution experience.
  • Experience in managing debt and fitness memberships.


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