Retail Store Manager Position

5 days ago


Auckland, Auckland, New Zealand Harbour Hospice Full time

About Harbour Hospice
We are a compassionate organization dedicated to providing high-quality care to those in need. Our hospice offers a range of services, including inpatient care, community programs, and retail operations, to support individuals and families affected by serious illness or end-of-life care.

About the Role
The Assistant Retail Manager position at Harbour Hospice is an exciting opportunity to join our team and contribute to our mission. You will be responsible for supporting the store manager, leading volunteers, and driving sales growth, while upholding the highest standards of customer service and presentation.

Key Responsibilities
This role involves:

  • Managing the day-to-day operations of the retail store, ensuring smooth running and maximizing sales potential
  • Liaising with the store manager, volunteers, and other stakeholders to achieve business objectives
  • Developing and implementing effective strategies to drive sales growth and improve customer engagement
  • Maintaining accurate records, including stock levels, pricing, and merchandise movements
  • Providing exceptional customer service, responding to customer queries, and resolving issues promptly

Requirements
To succeed in this role, you will require:

  • A strong retail background, preferably with experience in supervisory roles
  • Excellent leadership and communication skills, with the ability to motivate and engage teams
  • Highly organized and able to prioritize tasks effectively, meeting deadlines and delivering results
  • A keen eye for detail, ensuring accuracy and precision in all aspects of store management
  • Ability to work independently, making decisions and taking initiative when needed

Benefits
Joining our team means you will have access to:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive and inclusive work environment, valuing diversity and promoting work-life balance
  • The satisfaction of contributing to a meaningful cause, making a difference in the lives of others


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