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AV/IT Support Professional

2 weeks ago

Auckland, Auckland, New Zealand Crestron Electronics Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments with multiple priorities?

If so, we're excited to invite applications for the position of AV/IT Support Professional at Crestron Electronics.

As the Technical Support Engineer – Flex, you'll play a critical role in providing technical support to our customers across ANZ, ensuring their issues are resolved efficiently and effectively.

  • Receive and manage technical support requests via various channels, including phone, email, and casework.
  • Attend on-site visits to assist with problem-solving and solution implementation.

You'll need a solid understanding of current workplace technologies and solutions, gained through a minimum of five years' experience in a similar technical role within the AV/UC industries.

Broad knowledge of IT Networks is essential, and certification in Microsoft and/or Cisco technologies is highly desirable.