Customer Experience Director
2 days ago
We are seeking a highly skilled Customer Experience Director to join our team in Hornby. As a key member of our management team, you will be responsible for delivering a warm, welcoming shopping experience and ensuring our store stays at the top of its game.
Key Responsibilities:
- Oversee day-to-day operations of the shop, including presentation, stock-sorting, pricing and opening and closing procedures.
- Lead a team of Assistant Managers, Volunteers and support an effective and collaborative team environment.
- Recruit, train and retain shop employees with the support of the Retail Regional Manager.
- Foster a positive team culture by providing training and development opportunities to enhance customer service and skills.
- Develop and maintain monthly reports on shop performance, sales trends, donations, and volunteer activities.
To be successful in this role, you will need to have:
- Demonstrated knowledge of retail operations, stock management, sales drivers, administration, banking and cash handling.
- A minimum of 2 years experience in a management role, preferably in retail or a customer service oriented role.
- Proven ability to lead, motivate, train, and develop teams, ensuring high performance and fostering a positive work environment.
- Exceptional customer service skills, including the ability to manage difficult situations and de-escalate conflicts effectively.
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Customer Experience Director
6 days ago
Christchurch, Canterbury, New Zealand Retail Prodigy Group Full timeThe Store Manager PositionThis is an exciting opportunity to join our team as a Store Manager and lead a high-performing team to achieve exceptional results. As a Store Manager with Retail Prodigy Group, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational efficiency.Responsibilities...
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Passenger Experience Director
7 days ago
Christchurch, Canterbury, New Zealand NZ Customs Full timeWe are seeking a Passenger Experience Director to lead our Central and Southern airports to provide world-class passenger operations in our regions. As Passenger Experience Director, you will have responsibility for all passenger operations in the Central and Southern regions as well as cargo through Wellington port.This role is strategic and...
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Customer Experience Director
4 days ago
Christchurch, Canterbury, New Zealand Farmlands Full timeAbout the RoleWe are seeking an experienced marketing technology strategist to lead the delivery of seamless customer experiences across our digital and marketing technology platforms.The ideal candidate will have proven experience with marketing automation technologies, including Adobe Campaign, and a strong understanding of customer journeys and campaign...
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Customer Experience Director
18 hours ago
Christchurch, Canterbury, New Zealand Lovisa Pty Ltd Full timeSought-after Store Manager role at Lovisa Pty Ltd! We're looking for a motivated individual with excellent leadership and communication skills to lead our store team. If you have a passion for fashion and delivering exceptional customer experiences, we want to hear from you!What We OfferDynamic and fast-paced work environment.Opportunities for career growth...
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Customer Service Director
4 days ago
Christchurch, Canterbury, New Zealand Accident Compensation Corporation Full timeThe Accident Compensation Corporation (ACC) is seeking a Customer Service Director to join their Partnered Recovery team. In this role, you will oversee multiple customer-facing teams, ensuring excellent outcomes for clients.As a leader, you will drive performance and deliver exceptional service through collaboration and consistency. Your commitment to...
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Director of Customer Experience
5 days ago
Christchurch, Canterbury, New Zealand Kā te Rama Switched On Group Full timeRole OverviewKā te Rama Switched On Group is seeking a seasoned leader to drive the delivery of operations support services for clients across the business.
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Pa To Managing Director
2 days ago
Christchurch, Canterbury, New Zealand Jr United Kingdom Full timePA to Managing Director, Oxford DistrictClient:Reed- UNLIMITEDLocation:Oxford District, United KingdomJob Category:OtherEU work permit required:YesJob Views:8Posted:04.03.2025Job Description:CKL Developments are an award-winning classic car restoration and racing business based in Battle, East Sussex, specialising in Jaguar powered cars from the 1950s and...
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Customer Experience Specialist
5 days ago
Christchurch, Canterbury, New Zealand Pascoes Full timePascoes is seeking a Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for creating memorable experiences for our customers and driving sales growth through exceptional customer service.**Job Description:**The Customer Experience Specialist will be responsible for:Providing personalized support to...
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Customer Experience Expert
7 days ago
Christchurch, Canterbury, New Zealand Tend Full time**About Tend**We're a full-service GP provider, reimagining primary healthcare using a mobile app and exceptional customer experiences.The Tend customer journey focuses on listening to individual needs and tailoring services to meet them.This role is pivotal to our Customer Experience Team, delivering outstanding customer service and support for better...
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Customer Experience Specialist
7 days ago
Christchurch, Canterbury, New Zealand Tend Full time14th April start date for an 8-week fixed-term contract.This will be based at our High Street & Harewood clinic(s), Monday to Friday.We are a full-service GP provider, but not your typical GP practice.We're re-imagining the way people access primary healthcare using a mobile app and exceptional customer experiences.The Tend customer journey is all about...
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Customer Experience Associate
4 days ago
Christchurch, Canterbury, New Zealand Te Rūnanga o Ngāi Tahu Full timeTe Rūnanga o Ngāi Tahu is seeking a customer experience associate to join our hospitality team. As a customer experience associate, you will be responsible for creating a positive and memorable experience for our customers.You will work closely with our chefs and kitchen staff to ensure that our customers receive excellent service and high-quality...
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Customer Experience Ambassador
6 days ago
Christchurch, Canterbury, New Zealand Bunnings Warehouse Full timeAbout UsBunnings Warehouse is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We operate from a network of stores, trade centres, frame and truss sites and online.Our diverse team is passionate about providing customers with an exceptional shopping experience.We're committed to supporting our team members in...
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Customer Experience Lead
6 days ago
Christchurch, Canterbury, New Zealand Westpac New Zealand Full timeWe're looking for a Customer Experience Lead to join our Business Banking team at Westpac New Zealand. As a Customer Experience Lead, you'll be responsible for driving customer satisfaction and loyalty across our Business Banking segment.You'll work closely with a team of knowledgeable Analysts and Relationship Consultants to understand customer needs and...
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Customer Experience Champion
5 days ago
Christchurch, Canterbury, New Zealand Mitre 10 (New Zealand) Limited Full timeMitre 10 (New Zealand) Limited is a busy family business in Christchurch, striving to provide outstanding customer service to every client. We're seeking a suitably experienced individual with a passion for power tools and their related products due to our continuous growth.Key requirements include:Experience working in retail or with power toolsA strong...
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Customer Experience Strategist
5 days ago
Christchurch, Canterbury, New Zealand Appetise Full timeDrive Business Growth with AppetiseAbout the RoleAppetise is seeking a seasoned Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our B2B customers achieve maximum value from our platform. Your primary goal is to deliver exceptional experiences to our customers and foster long-term...
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Customer Experience Specialist
5 days ago
Christchurch, Canterbury, New Zealand T-Mobile Full timeJob RequirementsTo be successful in this role, you will need:High School Diploma/GED: RequiredCustomer Service and Sales Experience: 6 months of experience in a retail environmentPassionate Customer Advocate: Ability to build strong relationships with customers, communicate effectively, and provide exceptional customer service.Competitive Drive: Proven...
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Customer Experience Liaison
6 days ago
Christchurch, Canterbury, New Zealand Stellar Recruitment Full timeAbout Our ClientOur client is a leading multinational transport company that plays a critical role in supporting key industries across New Zealand, including agriculture, contracting, transportation, and more.They strive to deliver exceptional customer service by fostering strong relationships with their clients and providing innovative solutions to meet...
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Customer Experience Representative
7 days ago
Christchurch, Canterbury, New Zealand Resene Part timeCompany OverviewResene is a leading provider of premium paints and coatings in New Zealand, renowned for its commitment to quality and innovation.Our mission is to deliver exceptional customer experiences and provide expert advice to help our customers achieve their color and design goals.SalaryThe salary for this role is competitive and commensurate with...
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Customer Experience Specialist
5 hours ago
Christchurch, Canterbury, New Zealand Torpedo7 Full timeAbout the RoleWe're seeking two highly motivated Sales Assistants to join our team at our Christchurch Store. In this role, you'll be responsible for delivering outstanding customer experiences by connecting with customers, answering questions, and resolving inquiries promptly.Key ResponsibilitiesCustomer Service: Provide exceptional customer experiences by...
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Customer Experience Specialist
7 days ago
Christchurch, Canterbury, New Zealand Australia And New Zealand Banking Group Limited Full timeAt Australia And New Zealand Banking Group Limited, our purpose is to shape a world where people and communities thrive. As a Banking Consultant, you will be part of this vision, playing a critical role in improving the financial wellbeing of our customers.We're looking for an exceptional individual with a passion for delivering outstanding customer...