Dining Experience Coordinator

2 days ago


Christchurch, Canterbury, New Zealand Hind Management Full time

Company Overview
Sudima Christchurch Airport Hotel offers easy access to both the airport and the vibrant city center for our international guests. At Hind Management, we believe 'We Are All Valued - He Kura Te Tangata', our success is a direct reflection of our people and our company culture.

The Role
We are seeking a skilled Food and Beverage Attendant to join our team at Sudima Christchurch Airport. As a key member of our hospitality team, you will be responsible for providing exceptional service and ensuring our guests have a memorable experience.

Responsibilities
- Provide a warm welcome to all guests
- Work as a team to ensure exceptional service and dining experiences
- Preparation of the restaurant for service
- Seating guests, taking orders and delivering exceptional service at all times
- Taking external and internal phone inquiries and delivery of room service
- Settling guest accounts
- Ensuring a positive resolution and follow up with any guest complaints

Requirements
- Flexibility to work varied hours across week days, weekends, and public holidays
- Exceptional grooming and hygiene standards
- Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
- Outstanding communication and customer service skills, with good attention to detail
- Desire to learn and grow your hospitality career

Benefits
- Discounts at our hotels, restaurants, and spas across our network
- Staff, family, and friends rates at our hotels
- Meals on duty and uniform provided
- Excellent reward and recognition events
- Service and anniversary gifts and benefits
- Wellbeing programme including health insurance discounts
- Paid training and individual employee development plans
- Training towards NZQA qualifications and our online digital learning platform
- Free life insurance, digital will, and Best Doctors teleservice after 3 months of employment



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