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Medical Device Support Specialist
3 weeks ago
**Company Overview**
Steris Ims is a $5 billion publicly traded company with approximately 17,000 associates and customers in over 100 countries. We strive to be an equal opportunity employer and are committed to creating a diverse and inclusive work environment.
**Job Title:** Medical Device Support Specialist
**Location:** New Zealand
**Job Summary:** We are seeking a highly skilled medical device support specialist to join our team in New Zealand. The successful candidate will play a critical role in supporting our field engineers to deliver exceptional customer service and drive business growth.
**Responsibilities:**
- Install and maintain databases for warranty management and other purposes.
- Prepare and issue service quotations to customers.
- Administer service contracts, including billing and revenue management.
- Manage service orders, including parts, labor, and contracts.
- Review customer purchase orders and resolve any discrepancies with the district service manager.
**Requirements:**
- Adequate years of relevant working experience.
- Prior field experience in medical devices repair or hospital medical equipment management is an advantage.
- Proficiency in MS Office, particularly Excel functions and pivot table analysis, and Oracle system.
- Excellent communication, organization, and customer service skills.
**Benefits:**
- Competitive salary.
- Benefits package.
- Opportunities for career growth and professional development.
