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Fitness Experience Lead

2 weeks ago

Auckland, Auckland, New Zealand Lululemon Athletica Full time

Company Overview

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Lululemon Athletica is an innovative performance apparel company that empowers individuals to unlock their full potential. We design and manufacture technical athletic apparel for yoga, running, training, and other athletic pursuits.

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We focus on creating positive change to build a healthier, thriving future. Our commitment to innovation, sustainability, and community engagement drives our business and inspires our team members.

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Job Summary

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The Educator role is a vital part of our retail operations, ensuring exceptional guest experiences in our stores. As a Fitness Experience Lead, you will be responsible for engaging with guests, sharing product education, and representing our brand culture.

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Key Responsibilities

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• Provide top-quality customer service, ensuring a seamless and enjoyable experience for guests.">

Assess guest needs and provide effective purchase and return solutions.Articulate the value and benefit of our products, providing personalized recommendations.Maintain store appearance and organization, adhering to company standards.Collaborate with team members to achieve sales goals and support store operations.Participate in local community programs, promoting brand awareness and driving business growth.">

Requirements

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To succeed in this role, you must possess excellent communication skills, a passion for fitness and wellness, and a strong work ethic. Previous retail or customer service experience is an asset, but not required.

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What We Offer

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Lululemon Athletica offers a competitive compensation package, including base pay, bonuses, and benefits. Our comprehensive training program ensures you have the tools and knowledge to excel in your role.

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Beyond the Job Description

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We strive to create a workplace culture that values diversity, equity, and inclusion. Our total rewards program supports your physical and mental well-being, offering paid time off, employee discounts, and access to fitness classes.