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Retail Assistant

2 weeks ago

ManawatuWanganui, New Zealand Direction Recruitment Full time

Job Description
As a Customer Service and Sales Professional at our thriving plant centre, you'll be responsible for delivering exceptional customer service, responding to customer inquiries, and resolving any complaints. You'll also play a key role in maintaining a clean and well-organised store environment, overseeing specific product categories, and implementing visual merchandising standards.

Key Responsibilities
Your key responsibilities will include:

  1. Maintaining a performance focus to meet company targets;
  2. Responding to customer inquiries and resolving any complaints;
  3. Maintaining a clean, tidy, and well-organised store environment;
  4. Overseeing specific product categories and implementing visual merchandising standards;
  5. Ensuring accurate stock levels, timely ordering, and effective pricing;
  6. Processing credit notes, stock adjustments, conducting stocktakes, and reporting findings;

Requirements
To succeed in this role, you'll need:

  • Previous experience in retail, preferably within a garden centre or nursery setting;
  • Attention to detail, strong problem-solving skills, and outstanding communication skills;
  • A passion for plants and gardening, with a Horticultural qualification or relevant experience within the industry;
  • A reliable, friendly, and professional manner;