Store Leadership Development Role

4 days ago


Wellington, Wellington, New Zealand Briscoe Group Full time

Job Description

We are looking for a highly motivated and experienced Assistant Retail Manager to join our team at Briscoe Group. As an Assistant Retail Manager, you will be responsible for supporting the store management team to ensure smooth daily operations, drive sales, and deliver exceptional customer service while fostering a positive and productive work environment.

Key Responsibilities

  • Assist with managing the shop floor and web.
  • Provide coaching and feedback to team members.
  • Induct and train new team members.
  • Support ongoing team development.
  • Achieve high standards of customer service using the sales & service program.
  • Collaborate with fulfilment teams to enhance service delivery.
  • Exceed store and web sales targets.
  • Manage the web fulfilment process.
  • Ensure timely order dispatch.
  • Manage promotional items.
  • Maintain merchandising standards.
  • Ensure stock integrity and availability.

Requirements

  • Supervisory or management experience, ideally in a big-box retail setting.
  • Prior experience managing people.
  • Excellent organisational and multitasking abilities to manage various responsibilities effectively.
  • Ability to identify issues and implement effective solutions promptly.
  • Strong verbal and written communication skills for effective team and customer interactions.
  • Keen eye for detail.
  • Ability to self-motivate, set and achieve goals.
  • Flexibility to work rostered shifts including weekends.


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