Dental Business Operations Manager

2 days ago


Auckland, Auckland, New Zealand Abano Healthcare Group Full time
Our Company
Lumino The Dentists is a prominent dental healthcare provider with a substantial presence in New Zealand. Our organization prides itself on being a supportive community of professionals, while maintaining deep connections with the communities we serve.

We are currently seeking a dedicated Practice Manager to contribute to the success of our practice. As a Practice Manager, you will play a pivotal role in ensuring the efficient operation of our practice. Key responsibilities include:
  1. Desk Management: You will oversee desk duties.
  2. Team Mentoring: Provide guidance and mentorship to our team, promoting a positive and collaborative work environment.
  3. Operations Management: Oversee daily operations, including staff scheduling, management, and maintaining a smooth practice workflow.
  4. Patient Services: Address patient inquiries and provide exceptional care to uphold our practice's reputation for excellence.
  5. Financial Planning: Effectively manage budgeting and billing processes, maintaining our practice's financial stability.
  6. Cross-Functional Collaboration: Work closely with our clinicians and support team to achieve practice objectives and improve patient experiences.

Required Qualifications
To succeed in this role, you will require:
  1. Substantial experience as a Team Leader, Manager, Sales or Budget Tracking professional (preferably in dental or medical practice management).
  2. Exceptional leadership abilities, with the capacity to provide and receive constructive feedback.
  3. Superior communication and interpersonal skills, enabling effective interaction with colleagues and clients.
  4. The ability to thrive in pressurized situations, juggle multiple tasks, and adapt to changing circumstances.
  5. An in-depth understanding of business finance, including budgets, sales targets, utilization, and profit & loss statements.
  6. Proficiency in using and learning new technologies.


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