Dental Business Operations Manager
2 days ago
Lumino The Dentists is a prominent dental healthcare provider with a substantial presence in New Zealand. Our organization prides itself on being a supportive community of professionals, while maintaining deep connections with the communities we serve.
We are currently seeking a dedicated Practice Manager to contribute to the success of our practice. As a Practice Manager, you will play a pivotal role in ensuring the efficient operation of our practice. Key responsibilities include:
- Desk Management: You will oversee desk duties.
- Team Mentoring: Provide guidance and mentorship to our team, promoting a positive and collaborative work environment.
- Operations Management: Oversee daily operations, including staff scheduling, management, and maintaining a smooth practice workflow.
- Patient Services: Address patient inquiries and provide exceptional care to uphold our practice's reputation for excellence.
- Financial Planning: Effectively manage budgeting and billing processes, maintaining our practice's financial stability.
- Cross-Functional Collaboration: Work closely with our clinicians and support team to achieve practice objectives and improve patient experiences.
Required Qualifications
To succeed in this role, you will require:
- Substantial experience as a Team Leader, Manager, Sales or Budget Tracking professional (preferably in dental or medical practice management).
- Exceptional leadership abilities, with the capacity to provide and receive constructive feedback.
- Superior communication and interpersonal skills, enabling effective interaction with colleagues and clients.
- The ability to thrive in pressurized situations, juggle multiple tasks, and adapt to changing circumstances.
- An in-depth understanding of business finance, including budgets, sales targets, utilization, and profit & loss statements.
- Proficiency in using and learning new technologies.
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