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Cloud Operations Director

2 weeks ago

Auckland, Auckland, New Zealand This is an IT support group Full time

About the Role

We are seeking a seasoned Cloud Operations Director to spearhead the creation of an AI-powered SaaS Ops powerhouse. As a key member of our team, you will be responsible for driving operational excellence across a diverse portfolio of acquired businesses.

Your Responsibilities

  • Architect and implement cutting-edge SaaS Ops strategies to drive operational excellence.
  • Make high-impact decisions on operational standards, AI tooling, and process design to ensure unparalleled reliability, security, and cost optimization.
  • Develop and refine a seamless framework for integrating newly acquired SaaS products into our centralized operations.
  • Pioneer the use of AI-powered tools to automate processes, optimize costs, and elevate operational performance to unprecedented levels.

Requirements

  • Proven track record of 5+ years managing and owning SaaS Ops for enterprise-level customers.
  • Demonstrated success in leading major cloud migrations and owning SaaS Ops at an SME serving enterprise clients.
  • Expertise in applying AI and automation technologies to revolutionize SaaS operations.
  • Advanced proficiency in AWS and DevOps practices, including mastery of Docker and Kubernetes.