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Customer Service Representative

2 weeks ago


Auckland, Auckland, New Zealand Canopy Healthcare Group Full time

Job Description:

We are seeking a Customer Service Representative to join our team at Canopy Imaging. As a key member of our Customer Service Team, you will play a critical role in providing exceptional care to our customers.

Your primary responsibility will be to work with our customers to help navigate them through their journey with Canopy Imaging. You will be the first point of contact for our customers, answering their queries and resolving any issues they may have.

To succeed in this role, you will need to possess excellent written and verbal communication skills, as well as high level computer skills using multiple software systems. You should also have a passion for healthcare and improving the customer experience.

In addition to your technical skills, you will need to be a strong team player, flexible, adaptable and an innovative problem-solver. You will need to be able to learn from oversight and make the best out of any situation with your positive attitude.

The successful candidate will have previous experience providing a high level of customer service, excellent attention to detail and the ability to consistently follow-through on tasks despite obstacles.

Benefits of working with us include competitive remuneration, enhanced leave provisions, healthcare benefits and the opportunity to gain further experience within the customer service arena.

About Us:

Canopy Imaging is one of New Zealand's largest private radiology providers delivering high quality patient care through a network of North Island clinics.