Commercial Refrigeration Specialist

2 days ago


Hamilton, Waikato, New Zealand EQUANS ANZ Full time

At EQUANS ANZ, we are seeking an experienced Refrigeration & HVAC Service Technician to join our Hamilton branch. As a key member of our team, you will be responsible for providing top-level customer service, working safely, and ensuring the quality of work in the commercial refrigeration and mechanical services industry.

About The Role
  • This is a permanent full-time opportunity with a leading global organization, offering a competitive hourly rate, allowances, and overtime opportunities.
  • You will have access to a modern tool-of-trade vehicle and phone, as well as ongoing training and development opportunities.

The successful candidate will have a strong focus on health and safety, ability to work autonomously and in a team environment, and excellent communication skills. You will also have experience working on centralised refrigeration systems for the food industry, and be able to diagnose technical issues and prioritise workload efficiently.

Key Responsibilities
  • Providing exceptional customer service and resolving complaints efficiently.
  • Diagnosing technical issues and prioritising workload to meet customer service levels.
  • Leveraging the current customer network to identify potential sales opportunities.
  • Complying with company policies, procedures, and processes to achieve high-quality business delivery objectives.
Technical Qualifications And Experience
  • Relevant equivalent trade qualifications, including electrical registration.
  • A minimum of 3 years' experience in the commercial and industrial service, maintenance, and installation of equipment within the refrigeration and building services industry.
  • Demonstrated experience with controls and building management systems.


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