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Customer Service Ambassador

3 weeks ago


Wellington, Wellington, New Zealand Aon Hewitt Full time

Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world.

As a Customer Service Broker, you will play a vital role in providing exceptional support and service to our clients in our Group Schemes portfolio.

The ideal candidate will have experience in handling complex customer inquiries and will be able to provide coaching and mentoring to junior members of the team.

  1. Provide service and support to our larger accounts within the Group Schemes portfolio
  2. Work collaboratively with our leadership team providing additional support with the coaching and mentoring of the team
  3. Reviewing and updating procedures, as well as effectively recording and distributing these changes as necessary

We are committed to fostering an inclusive and diverse workplace where all colleagues feel empowered to be their authentic selves.