Retail Store Operations Manager

4 weeks ago

Southland, New Zealand Cotton On Group Full time
About Us

Cotton On Group is a global retailer with a diverse team of 20,000 employees from various nationalities. We're committed to creating inclusive workplaces where every individual can thrive and reach their full potential.

Salary and Benefits

We offer a competitive base salary, as well as additional benefits such as discounts for you and your family on medical, travel, and financial services. You'll also have access to wellness support and paid parental leave programs.

The Role

As a Retail Store Operations Manager, you'll be responsible for leading a team to deliver exceptional customer experiences and driving business outcomes for the store. This includes coaching and empowering your team, managing store schedules and wages, and working closely with Field VM and Merch partners to drive results.

You'll also play a key role in advocating for the Cotton On Group Foundation, inspiring your team to make a positive impact on our global projects.

Key Responsibilities
  • Lead a high-performing team to deliver multiple brand moments and an elevated flagship experience
  • Manage store schedules and wages effectively to achieve productivity and wage targets
  • Work closely with Field VM and Merch partners to drive results and create great experiences for customers
  • Advocate for the Cotton On Group Foundation and inspire your team to make a positive impact
About You

To succeed in this role, you'll need to be a people-focused leader who is customer-first and results-driven. You'll also require excellent communication and coaching skills, as well as the ability to motivate and develop your team.

We estimate that the salary for this role will be around $60,000 - $80,000 per year, depending on location and experience.

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