Customer Experience Advocate

2 weeks ago


Auckland, Auckland, New Zealand Noel Leeming Full time

Job Summary

Noel Leeming is seeking a highly motivated and customer-focused Field Based Technical Specialist to join our Services team. As a key member of our team, you will be responsible for providing technical expertise and support to customers in their homes, offices, or other locations.

Key Responsibilities

Some of your key responsibilities will include:

Providing technical expertise and support to customers in their homes, offices, or other locationsWorking closely with our sales team to ensure that customers receive the best possible service and supportInstalling and setting up technology, including WIFI, TV, PC, and Audio systemsTroubleshooting problems and providing solutions to customersDeveloping strong relationships with customers to understand their needs and preferences

Requirements

To be successful in this role, you will need:

A full clean New Zealand driver's licenseExcellent communication and interpersonal skillsThe ability to work independently and as part of a teamBasic knowledge of technology, including WIFI, TV, PC, and Audio systemsA positive attitude and strong work ethic

Benefits

We offer a comprehensive benefits package, including base rate + commission and incentives, paid day off on your birthday, incredible discounts across all of our brands, an extra 5 or 10 days of lifestyle leave, and annual sick leave entitlement of 10 days.



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