Commercial Credit Analyst

2 weeks ago


Auckland, Auckland, New Zealand Waste Management Full time

About WM New Zealand Ltd:

We are a leading provider of waste management services in New Zealand. Our mission is to deliver exceptional service to our customers while maintaining a commitment to sustainability and environmental responsibility.

About the Role:

The successful candidate will be responsible for managing a portfolio of clients, including credit assessment, debt collection, and implementing recovery strategies. This role requires a high level of organizational skill, excellent communication, and a strong ability to work independently.

Main Responsibilities:

  • Manage a portfolio of clients, including credit assessment, debt collection, and implementing recovery strategies.
  • Communicate regularly with clients to resolve queries and issues related to outstanding balances and repayment schedules.
  • Run reports and conduct credit checks to assess business credit worthiness and identify potential risks.
  • Collaborate with internal teams and branches to ensure timely resolution of queries and escalation when necessary.
  • Provide training and coaching to team members and maintain relevant documentation.
  • Review and file documents related to liquidated and bad debt customers.
  • Monitor and drive performance against key performance indicators (KPIs).

Requirements:

  • At least 5 years of experience in a credit control role managing large/key customers.
  • Demonstrated ability to improve collection processes.
  • Experience managing difficult relationships.
  • Excellent time management and prioritization skills.
  • Advance Microsoft Excel skills.
  • Exposure to ERP systems like JDE preferable.

Benefits:

  • We offer comprehensive training, mentoring, and personalized development plans to help you achieve your career goals.
  • We care about your well-being and offer wellness initiatives to support a balanced life.

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