Commercial Credit Analyst
2 weeks ago
About WM New Zealand Ltd:
We are a leading provider of waste management services in New Zealand. Our mission is to deliver exceptional service to our customers while maintaining a commitment to sustainability and environmental responsibility.
About the Role:
The successful candidate will be responsible for managing a portfolio of clients, including credit assessment, debt collection, and implementing recovery strategies. This role requires a high level of organizational skill, excellent communication, and a strong ability to work independently.
Main Responsibilities:
- Manage a portfolio of clients, including credit assessment, debt collection, and implementing recovery strategies.
- Communicate regularly with clients to resolve queries and issues related to outstanding balances and repayment schedules.
- Run reports and conduct credit checks to assess business credit worthiness and identify potential risks.
- Collaborate with internal teams and branches to ensure timely resolution of queries and escalation when necessary.
- Provide training and coaching to team members and maintain relevant documentation.
- Review and file documents related to liquidated and bad debt customers.
- Monitor and drive performance against key performance indicators (KPIs).
Requirements:
- At least 5 years of experience in a credit control role managing large/key customers.
- Demonstrated ability to improve collection processes.
- Experience managing difficult relationships.
- Excellent time management and prioritization skills.
- Advance Microsoft Excel skills.
- Exposure to ERP systems like JDE preferable.
Benefits:
- We offer comprehensive training, mentoring, and personalized development plans to help you achieve your career goals.
- We care about your well-being and offer wellness initiatives to support a balanced life.
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