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Customer Service Representative
3 weeks ago
Hamilton City Council is seeking a highly skilled Customer Service Delivery Representative to join our team. As a key member of our Customer and Community Group, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.
**Job Summary**
We are looking for an individual who is passionate about providing excellent customer service, has experience in direct sales, and can work effectively in a fast-paced environment. If you have previous experience in a Fitness Centre or Learn to Swim school setting, this could be the perfect opportunity for you to develop your skills and career.
**Key Responsibilities**
- Deliver exceptional customer service and create memorable experiences for our customers
- Provide information and answer questions about our facilities and services
- Take bookings and sell our products and services
- Maintain accurate records and handle cash transactions
Requirements
To be successful in this role, you will need:
* Experience on computer systems such as Outlook, Microsoft Excel, and Word
* Previous experience in direct sales, ideally in a Fitness Centre or Learn to Swim school setting
* Ability to thrive in an upbeat, fast-paced workplace and handle cash transactions
* A positive attitude and ability to create a welcoming and inclusive environment
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
* Flexible working arrangements and opportunities for professional development
* Free health insurance through Unimed, including hospital/surgery grade cover and discounted membership rates for family members
* Two Wellbeing days per year and the opportunity to purchase additional annual leave
* Discounted purchases from local businesses, including gym memberships, cafes, and many more
What We Offer
Hamilton City Council is committed to creating a welcoming and inclusive environment where everyone feels valued and belongs. We value inclusiveness and respect the unique perspectives, experiences, and talents that everyone brings. This role is being sourced directly, and we encourage applicants from diverse backgrounds to apply.
Contact Us
If you have any access needs during the selection process, please let us know in advance so we can ensure these are met. We look forward to hearing from you
