Coffee Connoisseur

5 days ago

Auckland, Auckland, New Zealand Creative Activation Full time
Company Overview
Creative Activation is a dynamic and innovative company that prides itself on delivering exceptional customer experiences. As a Nespresso Brand Ambassador, you will be the face of our brand, representing us at leading retailers in New Zealand.

Salary
You will enjoy a competitive hourly rate plus KPI bonus incentives for your hard work and dedication.

About the Role
We are looking for enthusiastic individuals who excel in communication and customer education to represent Nespresso at leading retailers. Your role will involve communicating effectively with customers, educating them about Nespresso coffee machines, and driving sales by converting engaging conversations into successful sales. Additionally, you will promote Nespresso's brand values and promotional campaigns, enhancing customer understanding and brand loyalty.

Key Responsibilities
  • Communicate Effectively: Use your exceptional communication skills to engage with customers, making their shopping experience memorable.
  • Educate and Inform: Share your in-depth knowledge of Nespresso coffee machines to educate customers on their features and benefits.
  • Drive Sales: Convert engaging conversations and educational demonstrations into successful sales.
  • Promote Brand Values: Advocate for Nespresso's brand values and promotional campaigns, enhancing customer understanding and brand loyalty.

Requirements
To be successful in this role, you must have excellent communication skills, a passion for teaching customers about products, and the ability to quickly grasp and convey detailed product information. You should also be confident in turning customer interactions into sales and brand advocacy, reliable, and independent with a valid driver's license. Furthermore, you should thrive in a fast-paced retail environment and be committed to providing outstanding customer service.

Benefits
As a Nespresso Brand Ambassador, you will enjoy flexible scheduling, including weekend shifts, and occasional weekday shifts during promotional periods. You will also receive comprehensive training in coffee machine knowledge and sales techniques, as well as the opportunity to work with a dynamic and innovative company like Creative Activation.

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