Customer Success Strategist

1 week ago

West Coast, New Zealand Databricks Inc. Full time

**Key Objectives**

We are looking for a seasoned Customer Success Strategist to lead our Big Data customer success efforts. The ideal candidate will have a strong background in Big Data, AI, or Data Science and at least 5 years of experience in Training, Customer Success, or managing a book of business.

The Customer Success Strategist will work closely with our Sales, Field Engineering, and Professional Services teams to deliver customer outcomes, including but not limited to, training revenue, learner, and credential goals. They will be responsible for creating and leading programs that drive customer adoption and success.

Main Responsibilities:

  • Create enablement strategies aligned with customer segment needs.
  • Partner with global training teams (Delivery and Operations) to execute training and development plans.
  • Report on customer success metrics and guide actions from field teams.
  • Develop and manage enablement content and credentials.
  • Engage with Senior Leadership and Executives to ensure customer success.

  • Customer Success Strategist

    2 days ago

    West Coast, New Zealand beBee Careers Full time

    We are seeking a highly skilled and experienced Customer Success Strategist to join our team. In this role, you will be responsible for ensuring the success and satisfaction of our Enterprise customers.About the PositionYou will collaborate with cross-functional teams to deliver maximum value to your book of business. From initial onboarding through adoption...

  • Customer Success Director

    4 days ago

    West Coast, New Zealand beBee Careers Full time

    Job DescriptionWe are seeking a Senior Customer Success Manager to provide timely technical and product support, increase customer renewals and expansion. This role requires at least 5 years of experience in customer success, working experience in the cyber industry, owning a book of business of about 10 enterprise customer accounts.Key...

  • Customer Success Lead

    1 day ago

    West Coast, New Zealand beBee Careers Full time

    About the RoleWe are seeking a passionate, experienced customer-first leader to be our customers' trusted advisor. This role involves working closely with our customers to achieve the highest customer happiness by providing guidance and advice, as well as creating product and technical insights to drive innovation.\Key ResponsibilitiesProvide timely...

  • Heart Health Investment Strategist

    2 weeks ago

    West Coast, New Zealand HeartFlow, Inc Full time

    At HeartFlow, Inc., we're committed to revolutionizing precision heart care through cutting-edge technology. As a Heart Health Investment Strategist, you'll play a critical role in shaping the future of our business.Our AI-driven, non-invasive cardiac test provides a unique perspective on cardiovascular health, helping clinicians identify stenoses in the...

  • Data Solutions Strategist

    13 hours ago

    West Coast, New Zealand beBee Careers Full time

    About This RoleWe are seeking an experienced Data Solutions Strategist to play a key role in our mission to empower customers to solve complex data problems using our Data Intelligence Platform.This position will involve collaborating with sales and field engineering teams to accelerate the adoption and growth of our platform among assigned customers. The...

  • Senior Customer Success Manager

    5 days ago

    West Coast, New Zealand BlueSnap, Inc Full time

    Senior Customer Success Manager - West CoastCustomer SuccessUSSeniorFull-timeDescriptionAstrix is a customer-centric company that believes learning from our customers is a key factor in its success. Astrix is looking for a passionate, experienced, customer-first leader to be our customers' trusted advisor – working closely with our customers to achieve the...

  • Senior Customer Success Manager

    2 days ago

    West Coast, New Zealand Bluesnap, Inc Full time

    Senior Customer Success Manager - West CoastCustomer SuccessUSSeniorFull-timeDescriptionAstrix is a customer-centric company that believes learning from our customers is a key factor in its success.Astrix is looking for a passionate, experienced, customer-first leader to be our customers' trusted advisor – working closely with our customers to achieve the...

  • Customer Experience Strategist

    4 days ago

    West Coast, New Zealand beBee Careers Full time

    Sales and Revenue GrowthWe are seeking a talented professional to drive sales and revenue growth by developing strong relationships with key customer teams. The successful candidate will have a proven track record of success in selling complex solutions to enterprise-class customers.The ideal candidate will have experience selling to decision makers at...

  • Senior Customer Success Representative, Hospitality Industry

    2 weeks ago

    West Coast, New Zealand PolyAI Full time

    PolyAI is a leader in the field of conversational AI, dedicated to delivering exceptional customer experiences through our innovative solutions.About the JobWe are seeking an experienced sales professional to join our team as an Enterprise Account Executive. This is a unique opportunity to work with leading brands in the hospitality industry, financial...

  • Technical Account Strategist

    9 hours ago

    West Coast, New Zealand beBee Careers Full time

    What We're Looking ForWe are seeking a highly motivated and experienced professional to join our team as a Delivery Solutions Architect. The successful candidate will have a strong background in data and AI, with a proven track record of delivering high-quality solutions to customers.Responsibilities and RequirementsDeliver high-quality solutions to...