IT Support Specialist
2 weeks ago
About Us
Taituara is a dynamic and inclusive organisation that values people, creativity, and progress. We are committed to fostering partnerships that respect and celebrate our district's rich cultural heritage.
We aim to deliver exceptional services and initiatives that support our vision of building a thriving, connected, and future-focused district.
The Opportunity
Our Digital Enablement Team is seeking a dedicated and proactive Desktop Support Specialist to join our team. In this role, you will be responsible for providing high-quality ICT support to all users across the council, ensuring all desktop hardware, software, and telecommunications systems are maintained and operating efficiently.
Key Responsibilities:
- Provide quality customer service support of PCs, printers, servers, and phones to internal customers as required.
- Assist with the planning, creation, and implementation of desktop builds and any rollouts to the organisation as required.
- Actively ensure that legislative requirements and Council policies and procedures are fulfilled, particularly in relation to all key relevant legislation.
Requirements:
You must possess a high level of computer literacy and have knowledge of PCs, printers, associated devices, and software. You should also have knowledge of network infrastructure, LAN, WAN (data and voice). Demonstrate experience in customer service.
Preferred Qualifications:
Tertiary qualification in a relevant field. Accreditation or training from Microsoft or other Network suppliers.
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