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Healthcare Operations Specialist

2 weeks ago

Christchurch, Canterbury, New Zealand Tamakihealth Full time
About the Role

We are looking for a skilled Medical Receptionist to join our team at Tamakihealth. The successful candidate will be responsible for delivering exceptional patient care and administrative support in a fast-paced healthcare environment.

Responsibilities
  • Manage patient flow and provide courteous assistance to patients and visitors
  • Handle phone calls, messages, and appointments accurately and efficiently
  • Maintain patient confidentiality and adhere to security protocols
  • Accurately handle patient invoices and claims, process payments, and manage banking tasks
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to make a meaningful impact in healthcare
Requirements
  • Post-secondary qualification (Desirable)
  • Experience in medical reception or administration (Desirable)
  • Customer service background, Kiwi Host or similar training (Advantageous)
  • Excellent customer service, communication, and numerical skills
  • Experience with cash handling and payments
  • Experience working in fast-paced and high-demand environments
  • Culturally capable and sensitive to diverse needs, demonstrates empathy, tolerance, and understanding, especially with distressed patients