Customer Support Associate

7 days ago


ManawatuWanganui, New Zealand Randstad New Zealand Full time

Company Overview

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Randstad New Zealand is a leading provider of employment services, committed to delivering high-quality products and exceptional customer experiences.

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Job Description

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We are seeking a highly skilled Customer Care Representative to join our team in Palmerston North. The successful candidate will provide outstanding customer service to clients across New Zealand, resolving inquiries and offering information via phone and email. They will also respond promptly and professionally to customer queries, handling administrative tasks with efficiency and attention to detail.

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Key Responsibilities:

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  • Provide exceptional customer service to clients across New Zealand.">
  • Resolve inquiries and offer information via phone and email.">
  • Respond promptly and professionally to customer queries.">
  • Handle administrative tasks with efficiency and attention to detail.">
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Requirements

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To be successful in this role, you will have previous experience in a call centre or administration role, a natural customer-first approach, and strong written and verbal communication skills. You will also have the ability to analyze and convey complex information clearly, as well as confidence in using computer systems and navigating multiple platforms.

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Desirable Skills and Qualifications:

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  • ">
  • Previous experience in a call centre or administration role.">
  • Natural customer-first approach.">
  • Strong written and verbal communication skills.">
  • Ability to analyze and convey complex information clearly.">
  • Confidence in using computer systems and navigating multiple platforms.">
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About Us

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Randstad New Zealand is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.



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